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Enable update of Holidays via API or Import

Related products:Freshservice
  • December 11, 2025
  • 1 reply
  • 6 views

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Manually updating holidays is time consuming if you have multiple Business Hours.  Please enable updating Holidays via API or by importing from CSV. 

The current method of importing holidays is inefficient, because I have to delete 60% of the Holidays that are added (e.g., Valentine's Day, Cinco de Mayo, Mother’s Day)

1 reply

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  • Contributor
  • December 11, 2025

Unsure why this is a manual process anyways. Surely it can be automatically update according to the region you are in. So if I say I live in a particular state or country, it should just find those holidays and import them automatically. Manually updating can mean human error and also forgetting to update this.