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Enable us to set up "number" fields as filter in order to track and find our tickets more easily

Related products:Freshdesk
  • May 15, 2013
  • 0 replies
  • 5 views

 Hi there,

Everything is in the topic title. 

I'd like to use my fields as filters.

Unfortunately, only a "dropdown" field and a "dependent" field can be set up as a ticket filter.
I work with an admin back-end which is consisted of several ID numbers.

I do wish you could develop this feature to the extent that Freshdesk's mission is to help us (your clients) to rise the productivity.

Thanks in advance Freshdesk!


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