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Enhanced audit log tracking of CMDB CI changes

Related products:Freshservice
  • October 19, 2017
  • 1 reply
  • 4 views

The CMDB is missing critical changes that occur to CI's.  A basic example would be asset state changes.


I cannot see when my staff changes an asset state and who changed the state.  Every change made to any field of a CI should be tracked with entries including the previous value and the new value.

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