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Expand all by default OR Collapse all by default in Settings

Related products:Freshdesk
  • February 18, 2019
  • 0 replies
  • 58 views

Hello!

Thank you for implementing this!

I find it great

Collapse of long e-mails and threads


However some of our consultants would like to have expand all by default.

Indeed, they miss some important messages hidden in the thread.


So I propose following feature

Select in Settings, if you want Expand All or Collapse All by Default


Have a great evening!

Regards,

capturadepantalla2019-02-18alas17.36.56_39118.png