Skip to main content
Closed for Voting

Expand the "More articles in..." list when reading an article (if there is space)

Related products:Freshdesk
  • March 22, 2013
  • 2 replies
  • 21 views

Hello, 


I like the ability to navigate directly to other articles in the same group, when you are in an article. However, one thing that would make this better, would be if the full list of other articles were displayed when possible. Currently the list of other articles is limited to 10 items, with a "See all..." link at the bottom. 


If the article is long enough, there is white space below the "more articles" list. I think it would be better to use this space to display the rest of the articles.


It would be even better to provide the full list of articles, with the current article highlighted so you know where you are. This is especially helpful if the author intended you to proceed through the articles in sequence.



2 replies

annapoorna.venketaraman
Skilled Expert
Forum|alt.badge.img+8

Hey Rob,


Thank you for writing in our Forums. 


I am really glad to see such valuable suggestions coming in. Already passed the request to our Product Management and they have decided to take it up soon :) 


Will surely keep you updated Rob. Please keep writing to us.


Thanks,

Annapoorna 


aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12

Hello,


The related articles section in the article view page is controlled by this snippet illustrated below.



You can modify the number of articles that you'd like to display on the page. To do this, you need to navigate to the Article view page available under Portal pages section. This customisation is possible only if you've subscribed to the Estate plan and above.


Cheers!