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Expandable Message Box

Related products:Freshdesk
  • May 4, 2012
  • 1 reply
  • 16 views

Hi,

It would be really handy to have an expandable message box for ticket replies rather than having the limited space with a scrollbar.

I find it so much easier when writing in any kind of content field area to be able to drag the bottom right corner so that I can see all of what I am writing.

I'm getting exactly the same problem right now writing this, I'm on the 8th line now and I already can't see the top line... it's no more than one inch of visible space.

This doesn't strike me as too difficult?

Matt

1 reply

  • Contributor
  • December 13, 2012
I would like to +1 to this idea.  Please allow for drag-able expansion of the message box in all areas of freshdesk.

The message box is VERY small and you cannot fit much text inside the default view without scrolling. 

I work for a software company that provides a lot of procedural help and documentation, so we need to be able to embed images and step-by-step instructions that take up many lines of text.  It is very helpful to see more of our reply in the message box.

Please, and thank you!!