Skip to main content
Closed for Voting

Export automation rules and canned responses

Related products:Freshdesk
  • December 21, 2021
  • 2 replies
  • 60 views

Forum|alt.badge.img+1

I would like to be able to export a spreadsheet showing all of my automation rules. I have a lot of them and keeping them organized and up to date would be easier if I could export a list of them.

The same is true of canned responses. I would like to be able to export a list of at least the subject line -- probably a list of the directories with the canned responses in each. This would help us keep these up to date.

2 replies

foxcubmama
Skilled Expert
Forum|alt.badge.img+7
  • Skilled Expert
  • December 21, 2021

what a great idea!!


Bex
Community Debut
Forum|alt.badge.img+1
  • Community Debut
  • December 22, 2021

I would be very interested in this fab idea also