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Export emails and identify spam

Related products:Freshdesk
  • September 18, 2017
  • 1 reply
  • 14 views
M
Apprentice

Hello

Is there a way to export emails and identify those which are spam?

I need to export and import our freshdesk emails into our CRM regularly but I don't want to import the SPAM ones.

Thanks

1 reply

aravind.sundararajan
Skilled Expert
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Hello Matthieu,


Freshdesk allows you to export the complete account data of tickets, solutions, contacts. etc. You can export your account data from Admin -> Accounts tab. This will give you a .xml dump of all tickets with the complete conversation history. Do you think this will serve the purpose?


Cheers!

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