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export features

Related products:Freshdesk
  • January 28, 2014
  • 2 replies
  • 61 views

 hi there,


it would be extremly helpful if you could implement a possibility to preselect (or depreselect) all attributes 

when exporting the tickets. we have a lot of fields and have to run quiete some exports.

so everytime we have to click through 40+ fields before exporting.

besides from beiing anoying there is always a higher possibility of error (missing one field etc).


so this would be really helpful. i will attatch a screenshot that it will become more clear what i mean.


regards,

quirin.


screen_13818.jpg

2 replies

aravind.sundararajan
Skilled Expert
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Hello,


The select all fields option is now available in the ticket export section that helps you to select multiple fields in a single click.



Cheers!


aravind.sundararajan
Skilled Expert
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