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Exportation CSV should have the column of ID of freshdesk System

Related products:Freshdesk
  • July 8, 2016
  • 1 reply
  • 14 views

Having the column could help us on our side to cache all id.

When you search become slow or down our team could just open an url with the specified cached id which would not break our worktime.


Please give the possibility to add this column to the CSV

1 reply

  • Community Debut
  • July 9, 2016
Hi Pierre,

Are you mentioning the ticket ids?

Thanks,
Priyo,
Freshdesk Product Management