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Expose attachment JSON for planning fields on Changes

Related products:Freshservice
  • April 6, 2022
  • 2 replies
  • 58 views

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Hi All!

It would be great if any attachments added to the paragraph fields in the planning section of change requests exposed the attachments URLs in the JSON code. For integration purposes the public attachments URLs in the planning fields needs to be shared to third parties but without the code being exposed it can’t be done. 

 

 

2 replies

zachary.king
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  • Top Contributor ⭐
  • April 6, 2022

Yes, great suggestion!!! Please expose as much information as possible in these JSON payloads. It would open up a number of options for us to be able to extend integrations and pass along relevant ticket information. Changes and Releases require substantial documentation throughout their lifecycle, and giving us the ability to access all that information through the API would have huge benefits!


Daniel Söderlund
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Same need to be done with the Problem API