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Facebook Integration

Related products:Freshdesk
  • Mar 25, 2011 1:50 AM UTC
  • 4 replies
  • 36 views
Apprentice

The ability to receive tickets directly from facebook using a Freshdesk app built specifically for facebook.

4 replies

Contributor
  • girish
  • Contributor
  • Mar 26, 2011 12:47 PM UTC

We will take up Facebook app development after the current set of features are complete. We also want to hear from other customers on how important is it for them to have a Facebook app.

Girish

Community Debut
  • roberto
  • Community Debut
  • Dec 13, 2011 4:38 AM UTC

A Facebook app that I can add to my facebook page for users to find solutions and receive tickets.

Contributor

@roberto/p>

A good use case here.

We will see How this can be addressed and implemented in Freshdesk.

regards
Vijay

aravind.sundararajan
Skilled Expert
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Hello,


Facebook Integration in Freshdesk allows you to integrate your facebook pages to receive posts/comments/direct messages as support tickets and respond to them from the helpdesk. You can also create a support tab in your facebook page to aid users to search your k-base articles.


Cheers

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