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Favourites sidebar

Related products:Freshdesk
  • March 2, 2022
  • 2 replies
  • 42 views

christatedavies
Apprentice
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I'd love to be able to save a favourite "view" down the sidebar. That would be fabulous. Screenshot of what I mean…

 

I quite often switch between “Tickets I’m watching” and “Unresolved Tickets”

 

Thanks, chris

2 replies

foxcubmama
Skilled Expert
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  • Skilled Expert
  • March 2, 2022

OR if you could “pin” the full ticket listing so it would stay open and you could get to the ones you need faster

 


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  • March 9, 2022

@christatedavies,  As a workaround, You could bookmark your desired ticketviews in your browser?  Because ticket views are all URL based.