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Feature Request: Allow Same Category Names in Multiple Solutions Databases

Related products:Freshdesk
  • May 5, 2023
  • 0 replies
  • 21 views

mindybenkert
Apprentice
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We recently ran into a pretty significant limitation when setting up an additional Solutions Database. 

We were unable to use the same category names in the new one as we had used in the existing database.

This is very limiting as we would like to setup more databases, but the category names are the same.

Please consider making it possible to re-use a category name in multiple Solutions Databases.

Thank you!

 

Mindy