Skip to main content
Closed

Feature Request: Alphabetize the canned responses Personal category

Related products:Freshdesk
  • Jul 2, 2021 5:02 PM UTC
  • 0 replies
  • 14 views

PumpinPalAgent
Apprentice

Unlike the other canned response categories that are alphabetized, the Personal category is listed chronologically.  When making edits and managing canned responses, an alphabetical list would save a lot of time and help eliminate similar canned responses.