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Feature Request: Alphabetize the canned responses Personal category

Related products:Freshdesk
  • July 2, 2021
  • 0 replies
  • 13 views

PumpinPalAgent
Apprentice

Unlike the other canned response categories that are alphabetized, the Personal category is listed chronologically.  When making edits and managing canned responses, an alphabetical list would save a lot of time and help eliminate similar canned responses.