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Feature Request: Company in Ticket Views

Related products:Freshservice
  • Jan 17, 2019 9:30 PM UTC
  • 2 replies
  • 27 views

We are running FreshService in MSP mode, and it would be extremely helpful to have requester company in the ticket view pages.


There is plenty of unused space on that page for Company and possible additional fields that would be helpful for MSP teams working with multiple companies.

2 replies

  • Community Debut
  • Jan 22, 2019 6:18 AM UTC

Hey Dave,

What company data would you like to see ?


  • Author
  • Contributor
  • Jan 22, 2019 1:43 PM UTC

For starters, company name would be extremely helpful.