Please add a date/time column to the interface - so it is quick and easy to see when tickets were modified or created, etc. Almost like a ‘normal’ email inbox, listing everything chronologically with the date/time visible.
New Idea
Feature Request: Date/Time Column
Hi
Well I have some good news for you -- assuming this is what you meant (lol) -- FS does have the ability to customize the visible columns on the Tickets page. It is your personal view tho so each team member can customize their own view.
Click the gear icon at far right and add any column you like to the view and then use the 6 dot icon to click and drag them into any order you like.
There’s even a lock/freeze column feature that will hold those columns at the far left of the ticket view when you are scrolling right. Click and drag the desired columns above where the 2 columns have the lock icon on them - that will lock the new column as well.
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