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Feature Request: Freshchat Queue Number Display for Customers

Related products:Freshchat
  • Dec 28, 2022 7:04 AM UTC
  • 0 replies
  • 84 views

Ravia Xu
Apprentice
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When our customer reaches out to us, but all agents are full in assignment, it will be amazing if we could let our customer know how many people are waiting ahead of them. In short, we want to display the current queue number for our customer.