Hi
We have a customer who has renewal consideration towards the requests to integrate Freshdesk account with popular apps such as Tokopedia, Shopee, and/or Tiktok. However, this still isn’t supported by Freshworks.
We were suggested to raise this discussion on the Community Forum, so these features can be possibly considered in the future product roadmap that may related to other global customers or users of Freshworks.
And also, adding another reference that can be used as to evaluates FW products with other vendors
- Qisqus supports Tokopedia, Shopee, Lazada integration
- Salesforce supports Tik Tok integration
Please do keep us updated.
Thanks.

