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Feature Request: Freshdesk Native Integration with TikTok Comments

Related products:Freshdesk
  • November 22, 2022
  • 2 replies
  • 149 views

Ravia Xu
Apprentice
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With regards to the drastic increase of TikTok users upon the COVID era, we are anticipating a native integration for TikTok comments so the inquiries circulating on our TikTok account can be monitored on our all-in-one platform, Freshdesk.

2 replies

triyosigirinda
Contributor
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Hi!

Jotting down comment here as I previously raised in Question section with similar context.

We have a customer who asks for native Tik Tok integration from the Business account to reply comments inside Freshdesk, but it is not available for the time being.

This discussion has been raised on a Support ticket ID: 11614516 as Feature Requests with Freshdesk team and we were suggested to raise this discussion on the Community Forum that display a case might be related to other global customers/ users of Freshworks so these features can be possibly determined in the future product roadmap.

 

Please keep us updated.

Thanks.


  • Community Debut
  • April 22, 2024

Hi team!

We just got the same question here.

Our Customer asked for a Tik Tok connection and since we found this post, we asume that there is not any option.

I just want to give this feature some visibility.