+2Hi!
We have one of a big brand customers who needs to track & monitor their merged tickets into a report. Our internal support team has raised this as ticket to Freshworks, and it still marks as on the enhancement process.
Hopefully this feature can be considered in the future product roadmap that may also related to other global customers or users of Freshworks.
Please keep us updated. Thanks!
+8
+10This would be extremely helpful. We would easily be able to see which alerts / tickets get created automatically by our monitoring services. I know there are duplicates that get merged like Alert / Reset - those end up getting merged before closed.
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