Tickets can be submitted on behalf of someone else using "Requested for," and the field is available in Automator, but it can't be used to filter ticket views.
This is a problem for anyone who submits for others: assistants, coordinators, managers, front desk, and agents logging walk-up requests. Filtering by Requester returns everything that person has ever submitted, with no way to narrow it to one person's tickets.
Request: Add "Requested for" as a filter in ticket views, usable alone or combined with Requester.
