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Feature Request: Webhooks for Scenario Automations

Related products:Freshdesk
  • June 13, 2022
  • 0 replies
  • 35 views

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Hello,

You have the awesome feature of webhooks for automations: https://support.freshdesk.com/en/support/solutions/articles/132589-using-webhooks-in-automation-rules-that-run-on-ticket-updates

Unfortunately, the Webhook action is missing for Scenario Automations.

It would be really awesome to use webhooks here as well.
We would like to use it to do some automatic processing of tickets with a single click.

Would you consider adding this feature?