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Feedback for the software catalog

Related products:Freshservice
  • November 27, 2025
  • 2 replies
  • 44 views

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I have a little feedback for the software catalog.
Firstly, the description field is a little too small. It would be great if this could be adjusted in size. We display our entire portfolio. If a longer text is inserted or changed for some software, the small field for the description is disadvantageous.


Secondly, it would be great if the items could be sorted manually and did not always have to be sorted alphabetically.

2 replies

  • November 27, 2025

Would also be nice if the title wrapped text. Otherwise if the title is too long, it just cuts off. The description also should not be collapsed by default. Should be expanded when the service item is opened and then made to be collapsible if the user wants it to be.


Jassica
  • November 28, 2025

The software catalog is clean, organized, and easy to navigate, making it simple to find the right tools quickly. A bit more personalization and clearer category highlights would make it even better. It’s kind of like sharing thoughtful Birthday Wishes for Friends small enhancements can make a big impact on the overall experience.