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Feedback form not working on Chrome 83.0.4103.61 (Versão oficial) 64 bits

Related products:Freshdesk
  • June 1, 2020
  • 1 reply
  • 20 views

Hi,


We are facing an issue with freshdesk form with the latest chrome version. It seems that latest version is breaking javascript used by freshdesk:


fdwidget-029614c152cb9dd1326376d2c11f3945.js:178 Uncaught TypeError: Cannot read property 'success' of null

at Object.success (fdwidget-029614c152cb9dd1326376d2c11f3945.js:178)

at Object.i.success (fdwidget-029614c152cb9dd1326376d2c11f3945.js:178)

at HTMLIFrameElement.s (fdwidget-029614c152cb9dd1326376d2c11f3945.js:178)

success @ fdwidget-029614c152cb9dd1326376d2c11f3945.js:178

i.success @ fdwidget-029614c152cb9dd1326376d2c11f3945.js:178

s @ fdwidget-029614c152cb9dd1326376d2c11f3945.js:178

load (async)

n @ fdwidget-029614c152cb9dd1326376d2c11f3945.js:178

setTimeout (async)

n @ fdwidget-029614c152cb9dd1326376d2c11f3945.js:178

e.fn.ajaxSubmit @ fdwidget-029614c152cb9dd1326376d2c11f3945.js:178

submitHandler @ fdwidget-029614c152cb9dd1326376d2c11f3945.js:178

n @ fdwidget-029614c152cb9dd1326376d2c11f3945.js:146

(anonymous) @ fdwidget-029614c152cb9dd1326376d2c11f3945.js:146

dispatch @ fdwidget-029614c152cb9dd1326376d2c11f3945.js:5

o @ fdwidget-029614c152cb9dd1326376d2c11f3945.js:4


is there any way to solve this?



1 reply

  • Community Debut
  • June 4, 2020

Hi,


We are on the same version of Chrome and getting the same error.


Thanks,

David