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Feedback widget filed sorting

Related products:Freshdesk
  • December 7, 2016
  • 1 reply
  • 7 views
N
Apprentice

As stated, I would really like to see a function for sorting the different fields (wich I have made visible) in the feedback widget...

1 reply

aravind.sundararajan
Skilled Expert
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Hello Niclas,


Although a direct method to sort the fields isn't available, you can still retain the same order as it appears under Admin -> Ticket fields section. You might have to add this to the existing feedback widget code : &widgetView=no 


Example : https://yourcompany.freshdesk.com/widgets/feedback_widget/new?&widgetType=embedded&screenshot=no&widgetView=no


Cheers!

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