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New Idea

Field not available under Group by

Related products:Freshservice
  • March 17, 2025
  • 3 replies
  • 55 views

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While creating a analytics report under Assets, we do not have the option to have “Type of OS” under Group By as a filter which is a major concern for us. Considering how mature FreshService is a product, this functionality should be there under the report.

There are multiple use cases that can be found with this feature and many other fields which do not have this functionality due to data type limitations.

3 replies

  • March 17, 2025

Looking for the same questing here, If u find something plz tell us too


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Hey everyone, please give an upvote to this idea so that we can have the feature as soon as possible


mbackwater42
Top Contributor ⭐
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  • Top Contributor ⭐
  • March 17, 2025

Seems like this is an oversight that should be easily fixed. All the OS fields in Assets should be captured as fields (as opposed to text like the Onboard/Offboard Requests) and should be able to be referenced.