Skip to main content
New Idea

Filter Conversations From Labels

Related products:Freshchat
  • April 17, 2023
  • 0 replies
  • 26 views

kevin.c
Apprentice
Forum|alt.badge.img

Hi Freshworks Team,

We have a customer that wants to filter conversations based on labels. So if we filter based on the Feature Request label, conversations that have been labeled as Feature Request can be shown in the chat list.

The ability to make a custom view by the label.


​​​
 

Thank you.