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Filter Dashboard Recent Activity

Related products:Freshdesk
  • September 24, 2021
  • 0 replies
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Hello,

 

I would like to have the ability to filter the “Recent activities” stream on the dashboard according to the group selected. I need visibility to our entire helpdesk, but in my normal day to day role, I’m only concerned with my group’s tickets and don’t need to see the full stream. I can filter the rest of the dashboard to view my group’s stats and information, but the recent activites still show the entire helpdesk. This widget should respect the filter currently applied to the dashboard.