I can't find any way to do this currently, but I'd like a way to either:
- filter tickets based on the time they were last updated, either by a customer or an agent
- do the same thing as an export, ie where you can set the date range since the ticket was created/closed/resolved
+12Hello Andrew,
You can use the sort option Last modified to list tickets that were recently updated either by an agent or a customer. In the export window, you could choose the Created time as a filter and choose the date range upto which you'd like to see the recently updated tickets.
Cheers!
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