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Filter search term in new ticket auto-suggest and in solutions

Related products:Freshservice
  • Feb 3, 2015 12:26 AM UTC
  • 0 replies
  • 10 views

The new ticket form (and the search form in solutions) is including words such as "I", "and","the","is" as search terms. This leads to results that are not at all relevant.


Allow us to specify a list of words that will not be used as search terms.