I can create automations based on how long a ticket has been pending but I can't seem to create a filter based on same criteria.
If this is possible, someone shed some light. If not, please add this to the list of feature requests.
I can create automations based on how long a ticket has been pending but I can't seem to create a filter based on same criteria.
If this is possible, someone shed some light. If not, please add this to the list of feature requests.
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