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Filter tickets on "Pending since X hours"

Related products:Freshdesk

9 years ago
Nov 4, 2017 4:24 PM UTC
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craig_14155
Contributor

I can create automations based on how long a ticket has been pending but I can't seem to create a filter based on same criteria.

If this is possible, someone shed some light. If not, please add this to the list of feature requests.