Hi,
It would be super helpful to be able to filter tickets using custom fields (in addition to the standard, default fields).
Many Thanks,
Alan
Future Consideration
Filter tickets using custom fields
+2Hi Alan,
Filtering ticket fields using custom created field is possible via Filters of the ticket list view today. Reach out to support@freshdesk.com if you are unable to use the same.
Not all custom fields, just the drop down or dependent ones. I would like to filter by a single line custom field.
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