+1Most all ticket views have very powerful ticket filtering that has improved as new filtering features are released.
For some reason the special ticket views “Shared with me” and “Tickets I’m Watching” do not allow for filtering. Please allow filtering for all ticket views.
this NEEDS to be sorted as makes it almost unusable ! :)
+1For filtering tickets like “Shared with me” and “Tickets I am watching”, most platforms have a custom filter or tag system — you just need to tweak the view settings or use search queries if available. It really helps streamline the workflow and keep track of what actually matters.
On a side note, if you're into customizing your digital profile (like usernames), this Stylish Name Generator is pretty cool — I’ve used it to make my online handles stand out a bit more!
Filtering should be consistent across all views, including 'Shared with me' and 'Tickets I’m Watching'. It would greatly improve usability
Just came across this as we are implementing FS at the moment.
Ideally we’d like to be able to see as a filter “Shared with me” and “My Unresolved” combined or “Tickets im watching” and “My Unresolved” combined so that you can see all the tickets that are assigned to you and also shared with you or Watched by you in one view.
We have this on our old ticketing system and find it incredibly useful.
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