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Filters inside the SPAM folder

Related products:Freshdesk
  • July 13, 2021
  • 0 replies
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Hello,

 

We would like to have the option to filter and ideally export inside the SPAM folder, similar to what we can do in the normal list of tickets.

The reason behind this is that we currently have 94 groups and is incredibly difficult for the teams to filter and review their own.

 

Thank you,

Cristiana