When agent scrolls down the ticket list view, the headers are not shown.
For the default columns its not an issue but when agents adds other columns it will be nice to see the headers instead of moving up to confirm the header and data.
New Idea
Fixed headers in the ticket list page
+6
+5- Top Contributor ⭐
This is a complaint I have been receiving from our agents on multiple occasions thus supporting this idea. I would also include the horizontal scroll bar - it should be visible throughout, not only when you reach the bottom of the list.
+7- Top Contributor ⭐
+1 and +1000 for the horizontal scroll. You gave us the 100 ticket view, now make it usable.
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