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"Flag as spam" button on the ticket page

Related products:Freshdesk
  • July 2, 2012
  • 1 reply
  • 14 views

It would be useful to have the "Flag spam" button available when viewing a ticket, not just on the list of tickets.  There have been some (admittedly rare!) occasions where we actually need to check the content of the email before deciding that it really is spam.  In those cases it's kindof tedious to have to go back to the list in order to flag it.

1 reply

Hi Tineke

FLAG SPAM button is available in the Tickets page, next to the MERGE/CLOSE button

regards
Vijay