I'd like to have all my Freshdesk points of interest in one place. I follow a lot of forum topics and I have a bunch of support tickets with Freshdesk. But just now I wanted to follow a knowledge base article and I didn't find a way to do so in Freshdesk. How about a button for this? That way I don't have to use browser bookmarks, Instapaper, Pinboard.in or some other bookmarking just for Freshdesk KB articles, when Freshdesk lets me track its other types of items (forum threads, tickets) natively.
I would like to also get notices when a followed/watched KB article is modified. Just like a followed forum thread.
