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Forum Sub-Headings

Related products:Freshdesk
  • September 25, 2012
  • 1 reply
  • 19 views
D
Apprentice
I have a company with multiple products, and it would be nice if you could sort the forum another level to deal with it.

Such as -

Tips and Tricks -|
                   Product 1 -|
                                   |-posts
                                   |-posts, etc
                  Product 2  -|
                        |-posts
                                   |-posts, etc

 instead of what we have now -
Tips and Tricks -|
                        |-posts
                        |-posts, etc
                        |-posts
                        |-posts, etc

Those sub headings would make a world of difference in making the forum simple.

Dale




1 reply

V
Contributor
  • vijay.shankar
  • Contributor
  • September 25, 2012
Hi Dale

Currently we're doing this based on Product only.

Since Multi-Product/Portal is a main feature and customers want a Solution/Forum for each of the Portals, we represent in this format.

You must create a Product Forum and link it to the respective Product in Admin -> Multiple Product settings section.

regards
Vijay
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