It would be nice to be able to forward email.
Some times we have attachments that are sent to us and then we need to forward those attachments to a different company.
Hope people like this idea.
Thanks
Closed
Forward Email
Where can I find instructions on how to do this?
I currently have a third party that email me information regaurding a ticket w/attachments and I'd like to be able to just forward that to my ticket.
Christina
Is there any update on this function? We are new to Freshdesk and the inability to forward any email in the correspondence to a third party is causing a lot of frustration. We have agents emailing to their personal accounts and forwarding from there which is not the best solution.
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