Why can't we filter the Tickets View page by multiple tickets that have been requested by the same sender?
I'm tired of having to check each contact page by page (if it's not on the 1st page, I have to go to the 2nd page, and so on). Why not to have a filter to see "duplicate" tickets from each customer/sender?
It's simple. You could just place a filter to view open tickets that had been sent from the same recipient.
Isn't that much clever? Or can it already be done via an specific filter that I still don't know of?
That way I could avoid sending multiple replies to the same person, being that he asked something else similar before. Or he's just "bumping" the duplicate tickets to the top, requesting more priority for his customer service.
