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Freddy Insights should analyze the Knowledge Base statistics

Related products:Freshservice
  • December 11, 2025
  • 0 replies
  • 2 views

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The ability to query knowledge base articles using Freddy AI insights would be very helpful.  

Examples of queries:

  • Articles which have not been updated since creation grouped by year
  • Total articles by author
  • Total solution views in the last X, grouped by category