+4I wish you guys wouldn't keep closing the topics for comments! I have to keep starting a new topic.
In https://support.freshdesk.com/support/discussions/topics/50000001623 that's not the question I was asking. I installed the Intercom plugin but it doesn't show anything in Freshdesk. What fields have to match between Freshdesk and Intercom for the information to show up? Is it email? Name? Something else?
Hey Chris,
Apologies for the inconvenience caused due to the closing of the topic.
Please refer to the article liked here for details on how to install the integration properly and if you do face any further issues, please feel free to reach out to the third party developer at support@artissol.com.
Have a wonderful day ahead.
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