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FreshPlugs and custom fields

Related products:Freshservice
  • March 5, 2015
  • 1 reply
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Is is possible (or is it on the roadmap) to reference custom fields for use in FreshPlugs?  We would like to explore using them as part of a Service Catalog process in which we require staff to enter a contract ID.  We'd like to use that to pull in reference data to the ticket.  This would support a non-IT business function.


Ryan

1 reply

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  • Contributor
  • March 18, 2015

Just to expand on this further--it would be nice to have more locations in which we could add freshplugs--for example the solutions page.  We'd like to integrate like buttons from Yammer so staff can like solutions and share them with colleagues who may face similar issues.