The board feature is the direction we’d like to go; however, the default views are not helpful. We don’t really need to see our resolved and closed tickets. But we would love to be able to create our own board columns with our own custom filters, i.e. location, or department, etc.
Closed
FreshService Boards: Filterable Board Columns
+1
+8- Top Contributor ⭐
Would love to see “watched” tickets included as an option on boards as well. Also with the ability to exclude resolved tickets from the view.
+1Would love to see “watched” tickets included as an option on boards as well. Also with the ability to exclude resolved tickets from the view.
Agreed, customizable filters in theory could allow either of these to be achieved.
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