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New Idea

FreshService Default Link Font Style

Related products:Freshservice
  • August 23, 2023
  • 2 replies
  • 76 views
K
Contributor
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Hey there,

We would like to be able to set the default link font style/color/etc somewhere in FreshService. Currently the links are very hard for some users to see.

For example Google. This is the default formatting when creating a link. Even here in this site, it looks like (to my poor vision) black text that is underlined. In FreshService, default link format is just blue. No underline, no bold. It’s very hard to read these as links.

I am aware you can bold, underline, change color, manually when creating links, but it gets tedious when making sure that link text formatting is uniform across thousands of solution articles and hundreds of service items.

Thanks.

2 replies

D
Community Debut
  • daveyarrow
  • Community Debut
  • April 20, 2026

I went through this idea and I think having control over default link font style would really improve consistency across the platform. Right now, it can feel a bit limited when trying to match branding or improve readability. Even small typography changes can make a big difference in user experience and presentation.

Also, many users look for stylish fonts to make content more visually appealing. Using a stylish text generator can help create cleaner and more attractive font styles when needed.

william32
Community Debut
  • william32
  • Community Debut
  • May 30, 2026

I agree with this idea. Default link styling should be easier to notice, especially in long help articles where users may miss links if they only look like normal blue text. Underline, bold, or a clearer color option would make the content more accessible and easier to scan.For checking simple readable text styles, I sometimes use readable text styles as a quick reference.

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