In our company, we use Freshservice as our service desk and other departments use Freshdesk. The integration from Freshdesk to Freshservice works. Colleagues can create a ticket for Freshservice from Freshdesk.
It would be great if there was an identical path from Freshservice to Freshdesk. It happens that requests for the other departments arrive at the Service Desk.
New Idea
Freshservice - Freshdesk
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