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Freshservice Projects - Ability for further levels of Task Lists, Tasks, Sub-Tasks

Related products:Freshservice
  • Oct 6, 2026 10:46 AM UTC
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As the title states it would be nice to have further drill downs for Task Lists, Tasks, Sub-Tasks etc. to match the feature level of how Monday.com & Jira do with regards to hierarchy of tasks. for example:

 

Phase 1 - Project (Task List)

→ Configuration (Task List)

→ → Case System (Task List)

→ → → Setup Breakdown Case (Task)

→ → → → Create Form & Fields (Task)

→ → → → → Create Request Fiedl (Sub-Task)

 

This is just a pure example but it could be used to do multiple layers to allow proper Project Management.