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Freshworks On-premise version or more servers

Related products:Freshdesk
  • October 31, 2023
  • 0 replies
  • 37 views

a.kislicyn
Contributor
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We have a serious question about leaving the Freshdesk system, because for the new management, finding the system on Russian servers is mandatory. I would not really want to stop using Freshworks products, so in this regard, questions:

1. Is it possible to use Freshdesk as On-premise version on our servers?

2. Or is it possible to host Freshdesk / Freshchat on some Russian servers?

I have already received an answer to my question, but this is how customers who really want to use Freshworks, but can`t for security reasons, leave. It's very frustrating.