A little backstory, Freshdesk is being used internally to manage resource requests. Many of the requests are coming from Salesforce, in the Opportunity Tab. My goal would be to automatically fill help ticket fields, based on values in the various values on the "Opportunities" tab. Since currently the Salesforce integration does not work with that tab, and browsers block cross-site scripting, I am having difficulties exporting the data from one system to the other.
If the Freshdesk App in Salesforce were available elsewhere in the program, I would potentially be able to use Javascript to move data in the page. Ideally I could create a button to do this for me.
I know this will likely be an outlier request, just wanted to try and get it out there!
Thanks!
